We collect personal information directly from you when you:
Visit our stores
When you visit our stores we may collect:
- Close-Circuit Television (CCTV) footage
- Details of items purchased and payment details
- Your contact Information
- Your areas of interest, style, and size preferences
- Details of your enquiry or complaint
- Feedback on our services provided by you.
Interact with our website, social media channels or adverts
When you visit our website we may collect:
- Details of items purchased and payment details
- Your contact Information
- Details about your location
- Your delivery and billing address
- Your areas of interest, style, and size preferences
- Your login details
- Details of your enquiry or complaint
- Feedback on our services provided by you
- Details about your computer and browser
- Your interactions with our website, including the pages you click on.
Join our loyalty program
When you join our loyalty program we may collect:
- Your contact Information
- Your gender
- Your date of birth
- Your login details
- Feeback about your use of Apple Wallet or Google Pay
- Details about your location.
Rent Equipment
When you rent equipment we may collect:
- Your contact Information
- Your date of birth
- Confirmation of your identity
- Details about your location
- Details about your proposed usage.
Contact us or provide a product review
If you contact us we may collect:
- Your contact Information
- Details of your enquiry or complaint
- The contents of your communication
- Feedback on our services provided by you
- A recording of our phone conversation.
Enter a competition, promotion, sweepstakes, contest, or survey
If you enter a competition, promotion, sweepstake, contest, or survey we may collect:
- Your contact Information
- Your date of birth
- The entry details.
Make an application to be a wholesale customer
If you apply to be a wholesale customer we may collection:
- Your contact Information
- Your postal and residential address
- Your date of birth
- Information about your credit application
- Payment details.
Apply for employment with us
If you apply for employment with us, we may collect:
- Your contact information
- Your address
- A copy of you curriculum vitae
- A cover letter
- Information about your salary expectations
- Details of current work permit or visa
- Details regarding your availability to work
- Information about existing medical conditions
- Information about your fitness to work including the results of medical and photometric testing
- Details of any convictions
- Your credit rating
- References.
We may also collect personal information about you from a third party or a publicly available source, including social media. We also work closely with third parties (for example, business partners, joint marketers, advertising networks, analytics providers, social media companies and search information providers) and may receive information about you from them. We may combine this data with other information we collect.